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The Dragon Lair

FAQ

Frequently asked questions

Practical information for booking and preparing for a session. Final safeguarding and policy wording will be reviewed before launch.

Do I need experience with tarot?

No. Sessions are designed to be accessible whether you're new to the cards or have been reading for years. Everything is explained in plain language as we go.

What is the difference between online and in-person sessions?

The intention of the work is the same either way. Online sessions use a private video link; in-person sessions take place near Chudleigh, Devon (the exact address is shared after you choose that option). Choose whichever feels safer and more comfortable for you.

How does booking and payment work?

Choose a service and location, then select a time through the booking calendar. Payment is collected securely when you confirm your appointment, and you'll receive confirmation and reminder details for your session.

Is this a substitute for medical or crisis support?

No. Tarot readings, Reiki, and healing sessions are not medical treatment, diagnosis, or emergency care. If you're in immediate danger or crisis, please contact emergency services or a local crisis line.

What is your cancellation policy?

More than 48 hours' notice: full refund or one free reschedule. Between 24 and 48 hours: reschedule or 50% refund. Less than 24 hours or no-show: no refund. You may reschedule once free of charge with at least 24 hours' notice. Course and workshop refunds are available up to 14 days before the start date unless digital materials have already been accessed. Full details are in the Cancellation & Booking Policy.

Ready to book a reading?

Choose a service, pick online or in person, and select a time that works for you.